Privacy Policy – Kiddoz Kitchen Pvt. Ltd.

Effective Date: October 2025

At Kiddoz Kitchen Pvt. Ltd. (“Kiddoz Kitchen,” “we,” “our,” or “us”), we value the trust you place in us.

This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website at https://www.kiddozkitchen.com or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and improve our services, enhance your experience, and comply with legal obligations.

Note: We never collect passwords or authentication credentials.

2. Purpose of Data Collection and Use

We use your personal information lawfully and transparently for the following purposes:

• Service Fulfilment: To process, manage, and deliver your orders, and provide after-sales support.
• Customer Communication: To send invoices, confirmations, and order updates.
• Personalization: To tailor website content, offers, and recommendations to your preferences.
• Marketing (with Consent): To share newsletters, promotions, or offers only if you have opted in.
• Service Improvement: To enhance user experience, improve products, and conduct market analysis.
• Compliance & Legal: To comply with applicable laws, taxation, accounting, and audit requirements.

We never use your data for any purpose not aligned with this policy without obtaining your explicit consent.

3. Communications & Marketing Preferences

We respect your communication choices:

• Marketing Emails: Sent only if you’ve subscribed. You can unsubscribe anytime through the link provided in the email or by contacting us.
• Transactional Messages: Essential updates (like payment confirmations, shipping notifications, or service alerts) will be sent as needed. These are operational in nature and cannot be opted out of.

We strictly avoid spam and irrelevant communications.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance performance and understand user behavior. Cookies help us to:

• Remember your preferences and improve site functionality.
• Understand traffic patterns and optimize user experience.
• Display content and offers relevant to you.

You may manage or disable cookies through your browser settings, though some site features may not function properly if cookies are turned off.

We may also use trusted analytics and advertising tools (like Google Analytics) that follow standard privacy protocols.

5. Disclosure and Sharing of Information

We maintain confidentiality as a core value. Your personal information may be shared only in these limited cases:

• Internal Use: With authorized Kiddoz Kitchen employees who require access for legitimate business purposes.
• Service Providers: With trusted third parties such as payment gateways, logistics partners, IT providers, and auditors who support our operations under strict confidentiality agreements.
• Affiliates or Business Partners: Only with your consent, for co-branded activities or marketing collaborations.
• Legal Requirements: To comply with applicable laws, government requests, court orders, or to protect our rights and property.

We do not sell, lease, or trade your personal information to any third party for profit or marketing gain.

6. Data Security and Retention

We take data protection seriously and employ multi-layered security practices to safeguard your information:

• Technical Measures: SSL encryption, firewalls, and secure data hosting on verified servers.
• Organizational Measures: Restricted internal access and staff confidentiality agreements.
• Retention Period: We retain your information only as long as necessary to fulfill the purpose for which it was collected or to meet legal, accounting, or regulatory requirements.

When data is no longer required, it is securely deleted or anonymized.

7. International Data Transfers

While Kiddoz Kitchen operates in India, our hosting partners or service providers may process or store information in other jurisdictions.

By using our website, you consent to the lawful transfer and processing of your data outside India, in accordance with this Privacy Policy. Any such transfers are subject to adequate safeguards ensuring that your data receives an equivalent level of protection.

User-submitted content such as reviews, testimonials, or recipes may be publicly accessible worldwide.

8. Business Continuity and Change in Ownership

In the event of a merger, acquisition, restructuring, or sale of assets involving Kiddoz Kitchen Pvt. Ltd., your personal data may be transferred as part of that transaction. Such transfers will always be in accordance with this Privacy Policy and applicable data protection laws.

9. Policy Amendments

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

• The updated policy will always include a “Last Updated” date.
• Material changes will be communicated via email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Your Rights

You have the following rights regarding your personal data, subject to applicable laws:

• Access: Request details of the information we hold about you.
• Correction: Request rectification of inaccurate or incomplete data.
• Withdrawal of Consent: Opt out of marketing or withdraw consent for non-essential data use.
• Deletion: Request deletion of your data, where legally permissible.

You can exercise these rights by contacting us as detailed below.

11. Contact Us

© 2025 Kiddoz Kitchen Pvt. Ltd. All Rights Reserved.

We are committed to protecting your privacy and ensuring a safe, transparent, and trustworthy experience for every parent and child who chooses Kiddoz Kitchen.